Frequently Asked Questions
Find answers to common questions about our products, ordering, and services
Orders & Delivery
How long does delivery take?
We dispatch orders within 1-2 business days. Standard UK delivery takes 2-4 business days. Express delivery options are available at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on all UK orders over £50. Orders under £50 have a flat shipping rate of £4.95.
Products
Are your products suitable for professional use?
Absolutely. All our products are professional-grade and used by detailers across the UK. We also offer a dedicated Trade Range with bulk sizes.
Do you have safety data sheets for your products?
Yes, COSHH and safety data sheets are available for all our chemical products. Visit our Safety Documents page to browse and download them.
Returns
What is your returns policy?
We accept returns within 30 days of purchase for unused, unopened products in their original packaging. Please contact us to arrange a return.
Mobile Showroom
How does the mobile showroom work?
Our fully stocked mobile showroom comes directly to you. Book a visit through our contact page and we'll bring our full range of products for you to see, try, and buy in person.
Can't find what you're looking for?
Our team is happy to help with any questions about our products or services.
Contact Us